General Car Rental and Assurance Conditions

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GENERAL TERMS AND CONDITIONS
  1. Otokoc Hungary Kft. as the sole representative of Budget Rent a Car in Hungary (hereinafter referred to as "Lessor") hereby rents out to the Renter, whose name and address are indicated in the Rental Agreement (Contract), the motor vehicle identified in the Terms and Conditions set forth in this Car Rental Agreement (Contract under the following terms and conditions):
  2. The Renter acknowledges that the reserved vehicle does not necessarily match the make and model of the vehicle listed in the reservation, it serves only as a reference and the Lessor reserves the right to change the make and model of the vehicle.
  3. Renter receives the Vehicle in perfect technical and aesthetic condition and shall undertake to return the Vehicle in the same condition in which he or she received it - save for the normal tear and wear - including original key and documents, all tyres, accessories, and complete equipment outfit and such as child safety seat, snow chain or any additional equipment if rented. The Vehicle shall be returned to Lessor at the place and time specified in the Rental Agreement. The lessor shall use, operate, and protect the Vehicle and its fittings according to the instruction manual of the type of Vehicle. Renter shall protect the Vehicle in his or her care and with every available means against theft, that is if the Vehicle is not in use, it shall be locked, nothing valuable shall be left in the Vehicle, the Vehicle shall be parked possibly in a guarded or closed area, and Renter shall take due care when leaving the Vehicle. The renter shall be held financially liable for all damages resulting from not following the above practice up to the full value of the damage sustained. By signing the Rental Agreement, the Renter verifies that the Vehicle was delivered in the condition specified in the Condition report. The renter is held responsible for the condition of the Vehicle as long as the Lessor or the person designated by the Lessor has not officially taken over the Vehicle.
  4. To avoid any misunderstanding Lessor highly recommends Renter to take a photo of the fuel gauge and interior exterior of the car at the time of pick up.
  5. The name on the booking is the Renter, Primary driver, and Cardholder. If the name on the Reservation needs to be changed, extra costs will apply as the person on the Reservation is required to be listed as the Primary or Secondary driver in the Contract.
  6. The Renter acknowledges that the Lessor is obliged to keep the reserved vehicle for 1 hour if the reservation is made without a valid flight number and no later than the official opening hour. With a valid flight number, the Vehicle is reserved till 1 hour after landing, Out of office hour fee may apply.
  7. The Vehicle shall be driven by the aforementioned Renter, who is at least 21 years of age and in case of certain categories 25 years of age and is in possession of a valid driving license issued at least one year beforehand. The Vehicle may be driven by a person who is at least 21 years of age, or in case of certain categories 25 years of age at the time of the renting and is in possession of a valid driving license issued at least one year before the rental takes place, and is designated by Lessor in the Rental Agreement as “Additional driver” and is obliged to pay the fee for that. In all events, Renter is held responsible for the condition of the Vehicle during the rental period.
  8. The Vehicle must not be used:
    1. For renting it out to other people unless with prior written consent of lessor;
    2. in case of technical failure or lack of liquid (motor oil, cooling agent);
    3. for giving driving lessons;
    4. for renting it out to other people, unless with prior written consent of Lessor; in case of technical failure or lack of liquid (motor-oil, cooling agent); for giving driving lessons; for moving or towing a Vehicle or trailer, unless Vehicle was rented from Lessor with the express aim of towing;
    5. for driving or letting anyone drive in the state of disorientation or under the influence of alcohol, drugs, sleeping pills, hallucinogens or any other substance that may affect reaction time and consciousness or allowing another person to drive the vehicle under such circumstances / in such condition;
    6. for transportation in breach of customs regulations and other illegal transportation;
    7. for the transportation of passengers, goods or money consignments for payment agreed on implicitly or stated;
    8. in motor-car events, including competitions of any sort, training for competitions, for test driving, or any type of test course;
    9. transportation of animals;
    10. transportation of Hazardous materials and flammable substances
    11. The Lessor shall not be liable for any damage occurring or caused in the above circumstances and the Lessee shall be solely liable for such damage.
  9. Renter shall comply with domestic and foreign road regulations in force and as the user of the Vehicle and holder of a driving license cannot plead ignorance of these regulations. Renter expressly acknowledges and agrees that Lessor is entitled to endorse the costs related to irregular parking (fines, surcharges etc.), and any fine imposed by the public administration in the same way as the rental fee is endorsed even after the termination of the rental period. Renter accepts that his or her data will be treated by Lessor as prescribed by the laws, and if necessary, it might be handed over to the responsible authorities on request – in cases such as fines imposed by the public administration, parking tickets, surcharges, official requests in case of violation of traffic regulations.
  10. Renter shall pay deposit of the damage excess specified in the Rental Agreement upon signing the Agreement and published on www.budget.hu website, which serves as a security amount for possible damages caused by Renter to Lessor and other fees such as refueling, cleaning, etc. For certain car categories, Lessor keeps the right to ask for a deposit of the theft excess. In case additional damage coverage (which means the sharing of the material consequences of damage to the vehicle between the Lessor and the Renter (risk sharing) under the terms of the Rental Agreement) is purchased deposit is still required. The lessor is not obliged to reduce the deposit amount. Lessor accepts only credit cards for deposit payments unless full coverage is applied. The rental fee is charged at the time of pick up in HUF based on the exchange rate of the Hungarian National Bank. The deposit shall be returned to the Renter after the termination of the rental period, except in case of damages caused by the Renter or other debts accumulated by the Renter. Lessor shall not be obliged to repay the deposit until Renter’s responsibility for compensation for any damages caused or other debts are not settled. The lessor is not obligated to pay interest on the deposit. In case of payment by credit card, the sum of the deposit shall be blocked on the bank account of the Renter with the consent of the Renter based on the prior permission request submitted to the Lessor’s bank. Apart from the initiation of the deposit release - if it is not used – Lessor shall have no further liability than the actual execution and the date of execution. The renter shall contact the card issuing bank for further information on the pre-authorization release. Invoice modification is not possible after the rental.
  11. Renter undertakes to pay and/or reimburse Lessor the following items as Lessor’s claims:
    1. A fee calculated on a rate specified in the Rental Agreement on the basis of the rental period, considering that a rental day is 24 hours and if the Vehicle is returned with more than 29 minutes of delay, the fee for the further day(s) will be invoiced.
    2. In case the rental fee was paid to a third party by the Renter and the third party fails to pay the rental fee within 30 days after the invoice is issued, the Lessor shall have the right to collect the full rental amount at any time later from Renter’s debit and/or credit card.
    3. A fee for the kilometers traveled by the Vehicle during the rental period, calculated on a rate specified in the Rental Agreement if not included in the applicable charges.
    4. Damage coverage against physical damage and/or theft, reduction of the deductible on physical damages, in case the Renter made use of them according to the Rental Agreement and not included in the applicable charges.
    5. Deductible and compensation according to sections 24-26.;
    6. Lost day rates incurred by any breach of sections 7. and 8. according to the applicable charges described in the Rental Agreement, transportation and damage repair costs, and administrative expenses
    7. Delivery or collection fee in case the Vehicle is picked up or returned to an office other than Lessor’s or another location than specified in the Rental Agreement. In this case, Renter shall pay the transportation fee of the Vehicle from the location of return to the office renting out the Vehicle – fee is calculated from location to location according to applicable charges in force at the time of return.
    8. Fees specified in the Rental Agreement relating to additional driver and extra equipment, such as child safety seat, snow chain etc;
    9. Out of office hour fee, in case the car is picked up after official opening hours.
    10. The cost of refueling the tank, as well as related services, in the event that the Renter chooses to return the Vehicle with less fuel than when received. The refueling charge is stated on the Rental Agreement;
    11. Winterizing fee (Winter tires) between 15th of November and 15th March is included in the rates;
    12. Administration, handling fee for penalties/per case on top of the fine’s amount (e.g. parking fine; traffic offense, car wash, refueling, etc.) and legal fees imposed by courts ensuing from the aforementioned;
    13. Extra charges will be applied for: Loss or damage of the documents /registration certificate and/or PUC certificate license plate, original keys up to the damage excess amount. GPS and WIFI, navigation SD-card, child seat, safety reflective triangle and/or emergency kit. In case the car documents are not returned with the car Renter has a maximum 1 days to handover the Lessor otherwise charge applies;
    14. In the case of excessive abrasion deriving from improper usage of the motor vehicle, or special contamination – including tobacco smell, or conditions requiring disinfecting, or drapery cleaning in addition to normal interior cleaning of the vehicle and violation of section 8. i ; j is charged. For litter left in the vehicle on return extra cleaning fee applies.
    15. In case it is proven that the Renter did not use the fuel quality and type prescribed for the Vehicle, the Renter shall pay the costs of possible damages caused thereof and that of the fuel as well;
    16. In case of late payment, the Lessor is entitled to charge the amount with the default interest which shall be the base interest rate of the National Bank of Hungary + 8% p.a.;
    17. Renter shall pay all operating and other costs (fuel, parking fee, AdBlue, windshield fluid etc.) incurred during the rental period.
  12. The borders of Hungary may only be crossed with the rented Vehicle with the prior written consent of Lessor. Vehicles may only be taken to countries that are listed under the “Additional information” section of the Rental Agreement. Cars can only be used only in European Countries. Cars cannot be taken into the following countries: Bulgaria, Greece, Turkey, Albania, Kosovo and the successor states of the former Soviet Union. In case of breach of this section of the Rental Agreement or even in case of the attempt of thereof, Lessor is entitled to terminate the Agreement with an immediate effect, and Renter is liable for all damages incurred and the cost of the return of the Vehicle to the office it was rented from. In case of breach of this section of the Rental Agreement Renter shall pay a penalty on top of the cost mentioned above.
  13. In case it is allowed by Lessor, the rental car can be returned at the airport office out of office hours. The renter acknowledges that the inspection of the condition of the Vehicle and the termination of the Rental Agreement shall take place on the following working day after the return. The renter is entitled to be present at the aforementioned events. Renter renounces their rights to question the statements of the inspection of the Vehicle’s condition and the termination of the Rental Agreement carried out in their absence. The renter acknowledges that they are held liable for damages incurred during the rental period and established in the course of the inspection of the Vehicle’s condition. Renter shall be held responsible for compensation of the aforementioned damages as set forth in the General Rental Terms and Conditions. These costs shall be endorsed by the Lessor in the same way as the rental fee is endorsed, even after the termination of the rental period.
  14. Renter acknowledges that in the event that the Vehicle is returned at the termination date in another country than Hungary, - The Rental Agreement shall be terminated within 10 days, taking the date of return into consideration, but the inspection will take place by Lessor’s appointed employee at the time of retrieval at the foreign location. Renter renounces his or her rights to question the statements of the inspection of the condition of the Vehicle and the termination of the Rental Agreement carried out in his or her absence. The renter acknowledges that they are liable for damages incurred during the rental period and established in the course of the inspection of the Vehicle’s condition. Renter shall be held responsible for compensation of the aforementioned damages as set forth in the General Rental Terms and Conditions.
  15. The Lessor does not take responsibility for valuables and personal items left behind in the vehicle by the Renter at the end of the rental.
  16. The installation of the child seat is fully the responsibility of the Renter. The lessor cannot help in the process.
  17. The Rental Agreement shall take effect according to the fees included thereof. In case parties wish to continue the renting of the Vehicle according to some other set of fees, they shall sign a new agreement. In case the circumstances of the return set forth at the beginning of the rental period do not meet the actual circumstances of the return, the rate of the rental fee may change.
  18. If the Renter wishes to extend the rental beyond the term established in the Rental Agreement, the Renter must notify Lessor of the extension at rentacar@budget.hu, 24 hours in advance of the expiration of the rental agreement. In this case, Lessor may request extension fee. The lessor is not obliged to prolong the Rental Agreement. In case of monthly rental, the Rental Agreement shall be renewed automatically in every 30 days without the presentation of the Vehicle and any extension fee, monthly rental fee will be applied.
  19. In case of breach of the Rental Agreement by Renter or in case Renter has not returned the Vehicle in 24 hours following the agreed date and time without due cause, Lessor is entitled to terminate the Agreement with immediate effect and take back the Vehicle from Renter even by seeking assistance from the police authorities. Lessor is also entitled to take back the Vehicle from Renter if Renter does not cover debts, even after receiving a written statement from Lessor. The lessor is exempt from the costs of damages, responsibility and fees resulting from taking back the Vehicle, while the Renter is not exempt from the rental fee and the possible costs of the taking back of the Vehicle by the Lessor. Parties agree that if Renter does not return the car within 24 hours from the expiry of the rental agreement, Lessor may rightfully assume that Renter had committed the crime of embezzlement in violation of the Civil Code of Law and Lessor is entitled to report them to the police or to have the car searched for. The Lessor may do likewise if other circumstances properly substantiate the foregoing presumption.
  20. In the case of road accidents resulting in personal injury or physical damage, Renter or their authorized personnel shall:
    1. request the police to take measures, and file a police report in case the Vehicle was broken into, damaged, or stolen and submit the relevant document (report, certificate etc.) to the Lessor’s office;
    2. notify Lessor’s office of any and all events related to the Vehicle within 24 hours of the event thereof on the following email: rentacar@budget.hu
    3. proceed with due care, and do everything in his or her power to clarify the events, and obtain all possible data of people involved in the accident (license plate number of the other vehicle, name and address of the owner/driver, name and address of witnesses, site plan, photos);
    4. Renter is not entitled to enter into any agreements, and shall not admit any responsibility or liability to the disadvantage of Lessor;
    5. provide for the safety, security and protection of the Vehicle at Lessor’s cost and with the prior consent of Lessor;
    6. fill out the accident report and the report form for damage claims, and send them to the address of Lessor.
  21. In case of technical fault, rescue due to accident, Vehicle, or mechanical breakdown Renter shall contact the Breakdown Assistance. The contact information is provided with car documents and available on budget.hu website.The renter is responsible for tyre change, repair, and replacement. For technical faults, Renter may find the nearest qualified service station where the Renter may have the Vehicle repaired at the cost of the Lessor, without prior consent of the Lessor till max. net. HUF50.000,-(the amount shall be refunded to the Renter on the condition that the invoice is issued to the following name and address: Otokoc Hungary Kft. H-1134 Kassák Lajos u. 19-25 Budapest – Hungary). In case of repair works described above, the Renter shall ask for the parts changed in the Vehicle, keep them, and submit them to the Lessor’s office no later than the termination of the Rental Agreement. If the Renter fails to do so, repair costs are charged to the Renter’s account. Lessor shall not be held responsible for any costs of delay resulted by any damage or technical fault of the Vehicle, or for the consequential damages directly or indirectly caused to Renter. The lessor cannot be held responsible for any other expenses that occur directly or indirectly by a breakdown, technical fault or accident. Lessor shall not be liable in any way for objects, or valuables, placed in the Vehicle by the Renter, or for the damages incurred in them or their disappearance. The renter must notify the Lessor in case of events mentioned in in section 20. and 21. with assistance company within 24 hours of the event.
  22. The Lessor does not guarantee that the category of the replacement Vehicle will be the same as the category of the rented Vehicle. In such case, Renter is not entitled to request the deduction of the rental fee. Lessor reserves the right to refuse to provide Renter with a replacement Vehicle in case the accident occurred due to Renter or an unknown third party, or the Vehicle was stolen. Lessor guarantees replacement car within 24 hours in Hungary and 48 hours abroad.
  23. The Renter agrees to present the Vehicle at the given place and time for the compulsory technical inspection. In case of a delay or omission of the technical inspection, or in case of exceeding the odometer reading as a basis for the next technical inspection specified in the Rental Agreement beforehand, Renter is obliged to pay penalty fee to the Lessor in case of kilometer excess, above the permitted limit.
  24. A compulsory coverage is included for the Vehicle specified in the Rental Agreement as prescribed by Hungarian law. The Renter is financially liable to the Lessor for any damage caused to the vehicle up to the amount specified in the contract, except damages caused intentionally or with gross negligence. The Renter shall be fully liable, without limitation, for any damage caused intentionally or with gross negligence by the Renter or by a person to whom the Renter has entrusted the vehicle.
  25. The fee of full coverage excludes the vehicle's equipments' replacement cost as well as in case of a puncture, the transporting fee of the tyre to the designated location.
  26. In case of any accident due to own fault, the unknown causer Renter is responsible up to the damage coverage deductible conditions of the Rental Agreement. In case any documents are missing or not properly filled out (accident report, police report, declaration, copy of driving license), the Renter is liable for the total value of the damage or loss regardless of the coverage type purchased. In case of theft or a write-off, Renter is liable to pay 10% of the gross purchase price of the Vehicle on the basis of the purchase invoice. In the event of no damage coverage or damage excluded from coverage, regardless of the cause of the damage, the Renter shall pay the full amount of the damage Iin the event the Renter returns the Vehicle with any new damage or any damage incurred during the rental period,. extent of the damage is subject to the damage coverage deductible waiver, which can be purchased as an additional service at the time of the Rental Agreement. The Lessee's financial liability in the event of accidental breakage and theft shall cover the full cost of repairing the damage. Coverage does not cover damages to tires, rims, antenna, door sill, roof, and the interior of the Vehicle. Damages caused by the use of inappropriate fuel are also not covered by coverage. The renter is liable for the total cost of these damages irrespective of the amount of deductible. The Renter accepts data and amount calculated according to the damage calculation terms published on www.budget.hu website for the calculations for breakage and theft, and in case of post-correction, shall pay the difference. Renter is liable for the total cost even up to the full value of the Vehicle.
    1. any damages incurred in the Vehicle during the rental period which is excluded from the damage coverage under the terms and conditions published on www.budget.hu website;
    2. .theft and partial theft if the Renter loses the key of the Vehicle, the registration certificate, or the document suitable for verifying the utilization right in the Vehicle for the authorities;
    3. failing to immediately report the malfunction of the speedometer to Lessor;
    4. any act or conduct of the Renter or its agent which excludes or limits the applicability of the damage coverage as published on www.budget.hu website.
    5. in case of rental trucks, damages resulting from overloading the cargo area and other damages of the cargo area;
    6. in any cases listed in paragraph 7;
    7. damage or failure caused by defective handling;
    8. in case of clutch failure;
    9. cost of towing..
    10. In case of damage, an administrative fee will be charged.
  27. The service is considered fulfilled when Renter returns the motor vehicle to the Lessor. Issuing of the invoice concerning the service shall take place within the time limits set forth in Sections (1)-(2) of § 163 of the Act on Value Added Tax. Complaints in relation to invoices and rental shall be submitted by the Renter to the Lessor within 60 days following the termination of the Rental Agreement and must be sent to cs@budget.hu. The SLA is 15 business days.
  28. Lessor handles information included in the Rental Agreement based on the Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and on Act CXII of 2011 on Informational Selfdetermination and Freedom of Information according to its published Privacy Policy. The Privacy Policy can be found at Lessor’s customer service offices and on Lessor’s website www.budget.hu. In case the Renter shall pay the fee calculated in foreign currency by the Lessor via bank transfer, the equivalent shall be calculated at the exchange rate published by the Lessor’s bank on the day of the start of the Rental Agreement. In case the payment is done by credit card, the exchange rate of the Renter’s bank shall apply.
  29. Lessor is entitled to sell not only its own services but also those purchased by Lessor as a service unchanged.
  30. The person signing this agreement has a full and joint liability with the natural and/or legal person, institution, and whose behalf he/she is signing.
  31. By signing this Contract, the Renter accepts all the legal consequences arising from the Contract and acknowledges taking over the contracted car with all accessories required by Hungarian regulations.
  32. The parties signing the contract fully acknowledge and accept the Agreement. To those cases that are not regulated by the Contract, the Hungarian Laws shall apply.
  33. In case one or more points of the Contract becomes invalid, it does not take effect on the validity of the remaining points or the whole of the Agreement.
  34. In the event of any dispute between the Contracting Parties arising out of or in connection with the General Lease Terms and Conditions or Lease Agreement, Contracting Parties are submitted - in matters falling under the jurisdiction – to the Budapest II. and III. Exclusive Jurisdiction District Court.
  35. The Lease Agreement has been executed in Hungarian and in English languages, in case of interpretation dispute the Hungarian version shall prevail.
Damage coverage under the Rental Agreement does not cover damage caused or occurring in the following circumstances (excluded risks) 
  1. damage arising at a race track or in a motor vehicle race or in preparation for a race;
  2. damage which is not accidental in nature (e.g. technical failure, part separation, material fatigue, freezing of cooling water, etc.;
  3. damage caused by or incurred in relation to insurrection, war, combat operations, acts of terrorism, civil war, riots, revolutions, demonstrations, processions or marches, labor acts, industrial disturbances, or civil disorder;
  4. damage arising from the provisions of Hungarian and foreign public authorities or public administrations;
  5. if the driver of the rented vehicle has sought to evade the measures of a public authority and the loss or damage was directly caused by this;
  6. damage arising when the rented vehicle was being driven by a person who was not entitled to do so under the rental Agreement or under the laws;
  7. damage caused by the attempt or commission of an intentional criminal offence by the Renter or by the person to whom the Renter has entrusted the rented vehicl;
  8. if the Renter or the person to whom the Renter has entrusted the rented vehicle was driving under the influence of alcohol at the time of the damage;
  9. if the Renter or the person to whom the Renter has entrusted the rented vehicle has used the vehicle in a manner not specified in the Rental Agreement or in breach of traffic regulations and this fact may have contributed to the occurrence of the damage; or the Renter or the person to whom the Renter has entrusted the rented vehicle knew that the driver of the vehicle was unfit to drive the vehicle;
  10. in the event of termination of the Rental Agreement for any reason, the Renter or the person to whom the renter entrusted the rented vehicle, nevertheless continued to use the rented vehicle and did not return it to the Lessor and the damage occurred during this period.
DamageFront/Rear BumperBonnetRoofTailgateLeft/Right Front/Rear Quarter Panel/PanelLeft Front/Rear Door Right Front/Rear DoorSills
Scratch - Small (2-5 cm)400 €400 €400 €400 €400 €400 €400 €
Scratch - Large (5-20 cm)700 €700 €700 €700 €700 €700 €700 €
Dent - Small (1-5 cm)400 €400 €400 €400 €400 €400 €400 €
Dent - Medium (5-20
cm)		700 €700 €700 €700 €700 €700 €700 €
Dent - Large (20+ cm)1.500 €1.500 €1.500 €1.500 €1.500 €1.500 €1.500 €
 
GlassWindscreenBack WindowRight/Left Front Side
Glass		Right/Left Rear
Side Glass
Scratch - Small (2-5 cm)100 €100 €100 €100 €
Scratch - Large (5-20 cm)500 €400 €300 €300 €
Dent - Small (1-5 cm)500 €400 €300 €300 €
 
HeadlightDamage
Upper Segment Front/Rear Headlight1.500 €
Lower Segment Front/Rear Headlight1.000 €
 
MirrorRight/Left Mirror
Scratch300 €
Housing Damage1.000 €
Complete (Mechanism and housing)1.500 €
 
WheelRim
Scratch - Small (2-5 cm)200 €
Scratch - Large (5-20 cm)500 €
Tyre -reapair100 €
Tyre -replacement300 €
 
Internal DamageSeats and upholstery
Hole500 €
Stain100 €
Smoking fee200 €
 
Missing Items
Documents100 €
Spare Tire450 €
Hatrack / Parcel Shelf450 €
Hub Cap / Wheel Cover200 €
Towing Eye Cover100 €
ISOfix Cover100 €
Tyre repair kit150 €

*Damage amounts are calculated for each part separately
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